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Call Centre Training Programme Last Modify: 01/05/11

Call centre is a recent introduction to the world of career option in India. Nowadays, a large number of companies from abroad are outsourcing their business in the form of call centres in India because it is cost effective Highlights of our course * Group discussion refining voice & accent * Developing soft skills * Management skills * CRM & eCRM tools * Interviews ...

Company Name: swissschooloflanguage
Keywords: call centre training programme call centre training call centre solutions training call centre call center training institute online call center training call center solution

LCM for Cisco Unified CCE Last Modify: 09/29/10

List & Campaign Manager (LCM) is a tool which provides powerful list & campaign management capabilities for the Unified CCE dialer. It also offers outbound capabilities for SMS and e-mail channels over the Unified CCE platform.

Company Name: Acqueon Technologies Inc
Keywords: contact center solutions call center solutions dialer call center technology contact center technology solution for Cisco Unified CCE IVR.

CTI SDK for Cisco Unified CCX Last Modify: 08/30/10

CTI SDK (Software Development Kit) for Cisco Unified CCX (Unified Contact Center Express) is a user friendly high level abstract API, that helps developers in building feature rich CTI applications with an object oriented software development kit to enable rapid development and deployment of complex CTI applications.

Company Name: Acqueon Technologies Inc
Keywords: contact center solutions call center solutions contact center technology call center technology solution for Cisco Unified CCX Computer Telephony Integration CTI.

Hosted Predictive Dialer Last Modify: 08/17/11

redCloud is a leading provider of contact center solution in Phoenix. Our contact centre solution includes everything you need to run your call center. Cloud predictive dialer can be used as a blended inbound/outbound ACD. Contact us for hosted predictive dialer.

Company Name: redCloud
Keywords: predictive dialer hosted predictive dialer hosted predictive dialing contact centre solution call centre predictive dialer web based predictive dialer

iASSIST for Avaya Voice Portal Last Modify: 08/31/10

iAssist is an IVR-in-box application which offers various customer interaction modules on a single platform. These modules deliver functionalities that everyday customer interaction scenarios demand. iAssist makes an IVR capable of calling customers back, executing timely customer surveys, automating order status information, helping customers locate offices with ease and directing customers t ...

Company Name: Acqueon Technologies Inc
Keywords: contact center solutions call center solutions contact center technology call center technology solution for Avaya Voice Portal IVR callback manager.

iASSIST for Cisco Voice Portal Last Modify: 08/31/10

iAssist is an IVR-in-box application which offers various customer interaction modules on a single platform. These modules deliver functionalities that everyday customer interaction scenarios demand. iAssist makes an IVR capable of calling customers back, executing timely customer surveys, automating order status information, helping customers locate offices with ease and directing customers t ...

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Convergence India 2012 expo will focus on new-age technologies and merging business solutions.
Venue: Pragati maidan, New Delhi.
Date: 21-03-2012 To 23-03-2012.

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